Change or Reset Your Password
Password Requirements
- Must be at least 12 characters
- Must start with a letter
- Must include at least 1 number (0-9)
- Must include at least 1 special character~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/)
- Cannot reuse a previous password
- Cannot contain your user ID or name
Change Password
If you know your password and can use it to log in to your account, you can change your password at the link below. Please allow 20 minutes for your password to sync across systems and devices. During the sync process, you may be prompted to enter your new password on your computer or mobile device. Visit Coca-Cola Connect for more information on managing your password.
Reset Password
If you don't remember your password, or it isn't working, reset it at the link below. You will be asked some questions to confirm your identity. Password reset requires prior enrollment in multi-factor authentication. If you are unable to reset your password, please contact Coca-Cola Help.
Reset Multi-Factor Authentication (MFA)
North America
If you need to do an MFA reset, use the link below. You will be asked to confirm your identity through a verification service that uses mobile devices to quickly and securely verify you by matching your government-issued ID to your selfie photo to confirm your identity. A job aid can be found here. If you are unable to reset your MFA, please contact Coca-Cola Help.
All other Regions
Contact Coca-Cola Help